Fatima Begum

For ten years, Fatima managed every aspect of her husband's grocery shop in Malakpet, Hyderabad — stock ordering, customer accounts, daily cash reconciliation, supplier negotiations. She never drew a salary. When she asked to open a second branch in her name, she was told that wasn't how things worked.

She left. She applied to GiftASkill with a one-line application: 'I have run a shop for ten years without a certificate. I want my own name on the sign.' Our counsellor called her within an hour. In the intake interview, she corrected three inefficiencies in how we explained the course structure.

The Retail Management certification will formalise what she already knows and teach her the gaps — digital billing, GST basics, inventory software. She has identified a shop space in her neighbourhood and has a shortlist of suppliers. Fatima doesn't need to be told how retail works. She needs ₹600 more and three days. Help her put her name on the sign.